A professional who answers employees' questions and records employee enrollment in benefits and group insurance programs. Responsibilities include:

• Explains and interprets company insurance program to employees and dependents.
• Answers questions regarding benefits, such as pension and retirement plan, and group insurance, such as life, hospitalization, and workers' compensation.
• Fills out application forms or verifies information on forms submitted by employees.
• Mails applications to insurance company.
• Files records of claims and fills out cancellation forms when employees leave company service.
• May correspond with or telephone physicians, hospitals, and employees regarding claims.