A professional who supervises and coordinates activities of workers engaged in storing guests' wearing apparel, parcels and other articles in checkrooms of establishment.

• Reviews printed schedule of activities to determine services needed.
• Assigns work schedules and keeps time records of personnel.
• Receives customers' complaints concerning quality of service and rectifies or instructs workers to rectify complaints.
• Submits reports of unclaimed or lost articles to hotel security department.
• Performs duties as described under checkroom attendant.