A professional who administers consumer affairs program. Responsibilities include:

• Plans and implements policies and procedures governing program.
• Develops and conducts program to inform public of departmental objectives.
• Conducts investigations and cooperates with federal, state, and local agencies, business community, and private organizations to resolve violations of consumer protection laws.
• Advocates consumer interests before legislative body, regulatory agencies, and other judicial forums.
• Recommends changes in legislation affecting consumer protection.
• Directs hiring, training, and evaluation of staff personnel.