A professional who directs welfare activities for employees of stores, factories, and other industrial and commercial establishments. Responsibilities include:

• Arranges for physical examinations, first aid, and other medical attention.
• Arranges for installation and operation of libraries, lunchrooms, recreational facilities, and educational courses.
• Organizes dances, entertainment, and outings.
• Ensures that lighting is sufficient, sanitary facilities are adequate and in good order, and machinery safeguarded.
• May visit workers' homes to observe their housing and general living conditions and recommend improvements if necessary.
• May assist employees in the solution of personal problems, such as recommending day nurseries for their children and counseling them on personality frictions or emotional maladjustments.