A professional who coordinates activities of workers engaged in postal and related work in assigned post office. Responsibilities include:

• Organizes and supervises directly, or through subordinates, such activities as processing incoming and outgoing mail; issuing and cashing money orders; selling stamps, bonds and certificates; and collecting box rents to ensure efficient service to patrons.
• Resolves customer complaints and informs public of postal laws and regulations.
• Confers with suppliers to obtain bids for proposed purchases, requisitions supplies, and disburses funds as specified by law.
• Prepares and submits detailed and summary reports of post office activities to designated superior.
• Selects, trains, and evaluates performance of employees and prepares work schedules.
• May perform or participate in post office activities depending on size of post office.
• May plan and implement labor relations program.
• May confer with employees to negotiate labor disputes.