A professional who solicits shipper's account for parcel-delivery firm. Respnsibilities include:

• Visits management of new businesses and those with change of ownership to promote new business and obtain contracts for service.
• Explains shipping rates and regulations regarding wrapping, size, handling, and weight of parcels.
• Completes service contract form.
• Reviews shipper's accounts to identify problems, such as overdue accounts, proposed changes in pickup and delivery schedules, failure of shipper to follow parcel wrapping and handling requirements, and frequency and type of shipper's claims.
• Calls on shipper's representatives to discuss and resolve problems.