A professional who supervises and coordinates activities of workers engaged in preparing customer bank statements for distribution, maintaining cancelled checks and customer signature files, and adjusting customer accounts. Responsibilities include:

• Coordinates assignments of workers preparing bank statements for delivery, reconciling account differences, and filing checks.
• Writes letters and makes telephone calls to recover checks returned in error and to adjust customer accounts and complaints.
• Assists customers in establishing depository arrangements for large accounts.
• Accepts stop-payment orders and directs workers in flagging customer accounts to prevent withdrawal of uncollected portions of deposits, or to prevent payment of protested checks.
• Performs other duties as described under supervisor master title.