A professional who supervises and coordinates activities of workers engaged in maintaining records of insurance company agents' appointments, licenses, certification, and sales contracts. Responsibilities include:

• Confers with superior, subordinates, and personnel in other departments to plan and coordinate work schedules.
• Evaluates work of agent-licensing clerks and returns faulty work with instructions for correction or rework.
• Conducts periodic job-performance reviews and recommends appropriate personnel action.
• Gives orientation to and trains new workers, or assigns employee to experienced worker for training.
• Performs work of and assists subordinates to maintain production schedules.
• Performs duties as described under supervisor master title.