A professional who provides telephone inquirers with information concerning activities and programs of automobile club. Respnsibilities include:

• Provides information on matters, such as traffic engineering and motor-vehicle safety, applicable motor vehicle laws, licensing regulations, automobile insurance and financing, and legal actions.
• Receives and records complaints on road conditions.
• Participates in traffic surveys.
• May specialize in assisting members file insurance claims for motor vehicle property damage and be designated Claims And Insurance Information Clerk, Automobile Club.