A professional who supervises bellhops engaged in duties, such as paging, running errands, and giving information.

• Calls bellhops to escort guests to rooms or perform related services.
• Determines work schedules and keeps time records.
• Inspects workers for neatness and uniform dress.
• Instructs workers in procedures regarding requests from guests, utilizing knowledge of hotel facilities and local merchants and attractions.
• Furnishes information, makes reservations, and obtains tickets for guests to social and recreational events or for travel.
• May report suspicious behavior of patrons to hotel security personnel.
• May pick up and bundle guests' laundry for outside cleaning service.
• May perform duties of subordinates.