A professional who examines and evaluates clerical work methods to develop new or improved standardized methods and procedures. Responsibilities include:

• Interviews clerical workers and supervisory personnel and conducts on-site observation to ascertain unit functions, work performed, methods and equipment used, and personnel involved.
• Sketches office layout to show location of equipment required for originating, processing, and filing business records and information.
• Confers with managerial personnel to obtain suggestions for improvements, such as modifying existing procedures, using alternate work method, or introducing new business forms, reports standards, or coding system.
• Evaluates findings, using knowledge of principles and techniques of work simplification, governmental record keeping requirements, and company policies to recommend methods or equipment intended to improve clerical operations.
• May prepare training manuals and train clerical workers in new procedure or operation and maintenance of machines and equipment.
• May assist in preparation of job descriptions or specifications.
• May specialize in one phase of clerical methods analysis, such as filing, workflow, or coding systems.
• May be designated according to location where work is performed as in-house staff or customer field representative.