A professional who evaluates telephone requests for police services and monitors alarm systems to determine urgency of requests and need to dispatch patrol car. Respnsibilities include:

• Converses with telephone caller to obtain information and respond to requests for police services.
• Evaluates information received to determine if patrol car should be dispatched immediately, dispatched on delayed basis, or if situation can be resolved without patrol car being dispatched.
• Observes light and sound signals on wall panel to monitor alarm systems of fire department, private protective agencies, citizen band radio, city hall, or other buildings.
• Relays information to radio dispatcher when patrol car is to be dispatched.