A professional who directs and coordinates activities of workers engaged in computer operations. Responsibilities include:

• Plans and develops policies and procedures for carrying out computer operations.
• Meets with subordinate supervisors to discuss progress of work, resolve problems, and ensure that standards for quality and quantity of work are met.
• Adjusts hours of work, priorities, and staff assignments to ensure efficient operation, based on work load.
• Reviews daily logs and reports to detect recurring slowdowns or errors, using computer terminal.
• Consults with software and hardware vendors and other establishment workers to solve problems impeding computer processing.
• Meets with users to determine quality of service and identify needs.
• Meets with data processing managers to determine impact of proposed changes in hardware or software on computer operations and service to users.
• Evaluates new software and hardware to determine usefulness and compatibility with existing software and hardware.
• Evaluates proposed data processing projects to assess adequacy of existing hardware, and recommends purchase of equipment.
• Develops budget and monitors expenditures.
• May direct and coordinate activities of tape library and supervise tape librarian .