Home > Term: configuration item
configuration item
Any component that needs to be managed to deliver a service. In Service Manager, configuration items might include services, hardware, software, buildings, people, and formal documentation, such as process documentation and and service level agreements (SLAs).
- ส่วนหนึ่งของคำพูด: noun
- อุตสาหกรรม/ขอบเขต: Software
- Category: Operating systems
- Company: Microsoft
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