A professional who receives articles, such as shoes and clothing, to be repaired or cleaned, in personal-service establishment. Respnsibilities include:

• Examines articles to determine nature of repair and advises customer of repairs needed.
• Quotes prices and prepares work ticket.
• Sends articles to work department.
• Returns finished articles to customer and collects amount due.
• May keep records of cash receipts and articles received and delivered.
• May sell articles, such as cleaner, polish, shoelaces, and accessories.