A professional who supervises and coordinates activities of workers engaged in receiving requests from customers pertaining to connection, transfer, or disconnection of gas and electric-power services, issuing service connection orders, and maintaining records concerning service connection. Respnsibilities include:

• Interprets company policies and work procedures for employees pertaining to customer contacts, service complaints, preparation and disposition of work orders, and maintenance of service records.
• Sorts and distributes completed meter orders.
• Reviews completed meter orders to assure entry of rates, constants, and demand.
• Reviews incomplete orders to determine procedure for disposition.
• Prepares annual operating budget, and special and regular reports.
• May receive money collected by workers for special connections.
• Performs other duties described under supervisor master title.