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defect

A product’s or service’s nonfulfillment of an intended requirement or reasonable expectation for use, including safety considerations. There are four classes of defects: class 1, very serious, leads directly to severe injury or catastrophic economic loss; class 2, serious, leads directly to significant injury or significant economic loss; class 3, major, is related to major problems with respect to intended normal or reasonably foreseeable use; and class 4, minor, is related to minor problems with respect to intended normal or reasonably foreseeable use.

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  • ส่วนหนึ่งของคำพูด: noun
  • อุตสาหกรรม/ขอบเขต: Quality management
  • Category: Six Sigma
  • Organization: ASQ

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  • asquser
  • (Minneapolis, United States)

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