A professional who supervises and coordinates activities of workers in department of retail store. Respnsibilities include:

• Interviews job applicants and evaluates worker performance to recommend personnel actions such as hiring, retention, promotion, transfer or dismissal of workers.
• Assigns duties to workers and schedules break periods, work hours, and vacations.
• Trains workers in store policies, department procedures, and job duties.
• Orders merchandise, supplies, and equipment.
• Records delivery of merchandise, compares record with merchandise ordered, and reports discrepancies to control costs and maintain correct inventory levels.
• Inspects merchandise to ensure it is correctly priced and displayed.
• Recommends additions to or deletions of merchandise to be sold in department.
• Prepares sales and inventory reports.
• Listens to customer complaints, examines returned merchandise, and resolves problems to restore and promote good public relations.
• May assist sales workers in completing difficult sales.
• May sell merchandise.
• May approve checks written for payment of merchandise purchased in department.
• May install and remove department cash-register-receipt tape and audit cash receipts.
• May perform customer service activities and be designated Customer Service Manager.
• May plan department layout or merchandise or advertising display.
• May be designated according to department managed or type of merchandise sold as Candy-Department Manager; Toy-Department Manager; Produce-Department Manager.