A professional who provides telephone information from cord or cordless central office switchboard. Respnsibilities include:

• Plugs in headphones when signal light flashes on cord switchboard, or pushes switch keys on cordless switchboard to make connections.
• Refers to alphabetical or geographical reels or directories to answer questions and suggests alternate locations and spelling under which number could be listed.
• May type location and spelling of name on computer terminal keyboard, and scan directory or microfilm viewer to locate number.
• May keep record of calls received.
• May keep reels and directories up to date.