A professional who takes food and beverage orders over telephone or intercom system and records order on ticket. Responsibilities include:

• Records order and time received on ticket to ensure prompt service, using time-stamping device.
• Suggests menu items, and substitutions for items not available, and answers questions regarding food or service.
• Distributes order tickets or calls out order to kitchen employees.
• May collect charge vouchers and cash for service and keep record of transactions.
• May be designated according to type of order handled as Telephone-Order Clerk, Drive-In; Telephone-Order Clerk, Room Service.