A professional who supervises and coordinates activities of ushers at entertainment events and directs patrons to area of seat location. Respnsibilities include:

• Directs ushers in job duties and assigns to work stations.
• Directs patrons to area of seat location according to information on ticket stubs.
• Resolves complaints of patrons.
• Coordinates activities in emergencies such as fights or fires.
• May hire and discharge ushers.
• May keep records of workers' time.