A professional who manages hotel or motel to ensure efficient and profitable operation. Responsibilities include:

• Establishes standards for personnel administration and performance, service to patrons, room rates, advertising, publicity, credit, food selection and service, and type of patronage to be solicited.
• Plans dining room, bar, and banquet operations.
• Allocates funds, authorizes expenditures, and assists in planning budgets for departments.
• Interviews, hires, and evaluates personnel.
• Answers patrons' complaints and resolves problems.
• Delegates authority and assigns responsibilities to department heads.
• Inspects guests' rooms, public access areas, and outside grounds for cleanliness and appearance.
• Processes reservations and adjusts guests' complaints when working in small motels or hotels.