A professional who assigns motor vehicles and drivers for conveyance of freight or passengers. Respnsibilities include:

• Compiles list of available vehicles.
• Assigns vehicles according to factors, such as length and purpose of trip, freight or passenger requirements, and preference of user.
• Issues keys, record sheets, and credentials to drivers.
• Records time of departure, destination, cargo, and expected time of return.
• Investigates overdue vehicles.
• Directs activities of drivers, using two-way radio.
• May confer with customers to expedite or locate missing, misrouted, delayed, or damaged merchandise.
• May maintain record of mileage, fuel used, repairs made, and other expenses.
• May establish service or delivery routes.
• May issue equipment to drivers, such as handtrucks, dollies, and blankets.
• May assign helpers to drivers.
• May be designated according to type of motor vehicle dispatched as Dispatcher, Automobile Rental; Dispatcher, Tow Truck.