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quality

A subjective term for which each person or sector has its own definition. In technical usage, quality can have two meanings: 1. the characteristics of a product or service that bear on its ability to satisfy stated or implied needs; 2. a product or service free of deficiencies. According to Joseph Juran, quality means “fitness for use;” according to Philip Crosby, it means “conformance to requirements.”

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  • ส่วนหนึ่งของคำพูด: noun
  • อุตสาหกรรม/ขอบเขต: Quality management
  • Category: Six Sigma
  • Organization: ASQ

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  • asquser
  • (Minneapolis, United States)

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