A professional who directs and coordinates operations of nonprofit agency to provide blood, medical care, financial aid, and other special services. Responsibilities include:

• Oversees agency volunteer operations in areas such as blood donor program, nursing, and financial assistance to assure program adherence to agency charter.
• Participates in community activities to develop opportunities to ascertain needs, serve clients, and promote agency goals.
• Establishes and maintains close working relationships with cooperating agencies to avoid duplication of services.
• Prepares budget in consultation with departmental directors to allocate funds, control costs, and maintain operations at level consistent with agency guidelines.
• Recommends new policy and procedures to agency governing board.
• Advises volunteer leaders of potential problems and recommends alternative methods of providing service.
• Negotiates with community organizations to plan joint fund-raising campaigns.
• Hires paid staff in consultation with agency head.
• Confers with staff and disseminates written materials to inform staff of current developments.