A professional who records information pertaining to merchandise to be returned to manufacturer because of defects, wrong amount, or type. Responsibilities include:

• Examines and compares merchandise with original requisition to record information, such as quantity, type of defects, and date on invoice or other forms.
• Prepares invoices and other forms for all returned goods.
• May type letters or information on records to explain reason for returned goods.
• May compile and file list of merchandise handled.