A professional who receives and records public requests for street maintenance services, and relays work orders to maintenance crews, using telephone and two-way radio. Respnsibilities include:

• Receives telephone requests from public for services, such as street repair, repair of traffic signals, erection of traffic barricades, and snow removal.
• Relays work orders, messages, and information to or from work crews, supervisors, and field inspectors.
• Answers routine questions from public and directs requests for other information to designated personnel.
• Maintains daily log of work orders, messages, or reports received and relayed.