A professional who manages activities of branch or local telegraph office. Responsibilities include:

• Directs handling of circuits and telegrams.
• Supervises personnel, and coordinates work of various departments.
• Answers customer inquiries, suggests services, and adjusts complaints to promote goodwill.
• Reviews financial accounts and records, verifies accuracy of daily cash balances, remittances, and bank deposits.
• Compiles and analyzes statistical and operating reports and data.
• Writes correspondence.