A professional who directs and coordinates activities concerned with documentation and routing of outgoing freight, and verification and reshipment of incoming freight, at motor-transportation company warehouse. Responsibilities include:

• Directs activities of workers engaged in assigning tariff classifications according to type and weight of freight or merchandise, routing and scheduling shipment by air, rail, or truck, and preparing billings from tariff and classification manuals.
• Reviews documents to ensure that assigned classifications and tariffs are in accordance with mode of transportation and destination of shipment.
• Investigates shipper or consignee complaints regarding lost or damaged merchandise or shortages in shipment to determine responsibility.
• Directs preparation of claims against carrier responsible and corresponds with shipper or consignee to effect settlement.
• Schedules shipments to ensure compliance with interstate traffic laws and regulations and company policies.