Home > Term: voice response unit (VRU)
voice response unit (VRU)
(1) Hardware and software used to answer incoming calls by playing one or more prerecorded messages.
(2) A telephony device that uses prerecorded voice responses to provide information in response to dual-tone multifrequency (DTMF) or voice input from a telephone caller.
- ส่วนหนึ่งของคำพูด: noun
- อุตสาหกรรม/ขอบเขต: Software
- Category: Globalization software service
- Company: IBM
0
ผู้สร้าง
- Peteh
- 100% positive feedback